Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Privacy policy
Privacy Policy – CHI Clothing
CHI Clothing respects your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you place an order or contact us through Etsy.
Information We Collect
When you make a purchase or contact us via Etsy, we receive certain personal information provided by Etsy, such as your name, email address, shipping address, and order details. Payments are processed securely by Etsy, and we do not have access to your full payment information.
How We Use Your Information
We use your information only to:
Fulfill and ship your order
Communicate with you regarding your order or customer service inquiries
Work with trusted print-on-demand partners to produce and deliver your items
Sharing Information
Your information is shared only with:
Print-on-demand production and shipping partners as needed to complete your order
Etsy or legal authorities when required by law
We do not sell or use your personal information for marketing outside of Etsy.
Data Retention
We keep your information only as long as necessary to complete your order and meet legal or tax obligations.
Contact
If you have any questions or requests regarding your personal information, please contact CHI Clothing through Etsy messages.